Due to concerns over Covid-19 virus, we are taking precautions to help ensure the continuing health of our clients and staff

Update 23/03/2020

Due to the level 3 alert, our clinic is closed until further notice

Update 22/03/2020

In addition to the points in the main body of this page;

  1. With the alert level currently at 2 and people 70 years of age and over urged to isolate, reluctantly we can no longer take booking from this age group. We apologise for the inconvenience and thank you for your patience and understanding

  2. We can no longer accept bookings from travellers, domestic or international

  3. All clients on arrival at our clinic must immediately use the hand sanitiser provided

  4. We will no longer offer water as we are used to doing, however we encourage our clients to continue effective self-hydration

  5. We are expecting a move to alert level 3, at which point we will have no option but to close our doors




Presenting for massage with cold/flu (or potential Covid-19) symptoms is a contraindication to massage. Anyone presenting with cold or flu-like symptoms will be asked to go home (this is not new). Please be considerate and cancel your booking as soon as you become ill or suspect you may be becoming so (cancellations within 24-hours of the appointment incur a 50% cancellation fee).

Symptoms (from the Ministry of Health website 16/03/2020)

The symptoms of COVID-19 are:

  1. a cough

  2. a high temperature (at least 38°C)

  3. shortness of breath


These symptoms do not necessarily mean you have COVID-19. The symptoms are similar to other illnesses that are much more common, such as cold and flu. Shortness of breath is a sign of possible pneumonia and requires immediate medical attention. We don’t yet know how long symptoms take to show after a person has been infected, but current World Health Organization assessments suggest that it is 2–10 days.


You must observe a 14-day probation period (i.e., do not book massage) if you have have:

  1. been overseas (except to Ministry of Health Category 2 countries and territories)

  2. been on a cruise ship

  3. been in close proximity to or direct physical contact with anyone who is in quarantine (or self-isolation) for coronavirus


Anyone providing massage at Whitby Massage & Bodywork Clinic has always taken the following precautions for your safety, and these will continue;

   1. hands are sanitised or washed before/after each client

   2. all equipment is wiped down with a sanitiser after each client

   3. all linen is used only once before being collected and commercially washed

   4. a disposable face cradle cover is provided and disposed of after each client. The face cradle is sanitised between


   5. all tumblers are washed in a dishwasher after one use

We very much appreciate your support of our business.

If you have any concerns at all about your appointment, please contact us on 027 3469701, or email us at whitbybodywork@gmail.com.

Ministry of Health website: https://www.health.govt.nz/our-work/diseases-and-conditions/covid-19-novel-coronavirus/covid-19-novel-coronavirus-health-advice-general-public#symptoms

© 2019 by Whitby Massage & Bodywork Clinic

 Proudly created with Wix.com

  • Facebook Social Icon